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Articles in this section

  • Investor Portal Login FAQ
  • Investor Dashboard Login & Tour
  • Managing Your Profile
  • How to Update/Add Additional Investor Profiles
  • Add Bank Account
  • Investor Password Reset
  • Portfolio Performance
  • Locating K-1s and Other Documents in the Investor Portal
  • Bulk Download Investment Documents
  • Upload Documents through the Investor Portal
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Managing Your Profile

Start by selecting your name in the top right corner of the page. Select Manage Profiles:

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If you have more than one profile associated with your account, you will see various profile options as you scroll down the page. Choose your desired profile, and select Edit Contact Info. *Note the yellow warning box alerting you which profiles are missing required information for placing investments on the Investor Portal:

edit_contact_info.png

Add or update all necessary information. Required fields are indicated with a red asterisk (*). To update your notification settings for the profile you are editing, select Notification Settings for more options:

Screenshot 2023-09-07 174417.png

You will receive all communications by default. To quickly turn all notifications on or off, move the 'Receive all Notifications' to the 'ON' or 'OFF' position. To choose only certain communications to be sent, move the communication-specific toggles to the 'ON' or 'OFF' position based on the communication you may or may not wish to receive. Select Save Settings.

Screenshot 2023-09-07 174927.png

Note the option to add multiple phone numbers and addresses. When adding more than one phone number or address, mark one as the primary. An address can also be marked as “Use for Tax Purposes”. When complete, select Save. 

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If you see the following message or are unable to edit certain fields of your profile, your Sponsor may have removed certain editing rights to your profile. If so, please reach out to the Investor Relations contact and they can make the update(s) for you. 

contact_your_sponsor.png

 

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Related articles

  • Add Bank Account
  • How to Update/Add Additional Investor Profiles
  • Investor Dashboard Login & Tour
  • CRM Contact Profile Overview
  • Investor Portal Login FAQ

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