Secondary Signers

Overview

Have an eSignature document that needs to be co-signed by another individual or investment vehicle?  By adding a Secondary Signer to an investor profile in the CRM, any documents that investor signs will not be marked as complete until all Secondary Signers have signed the document.  For example, if a Trust or Entity needs several individuals to sign on its behalf, these additional signers can be added to the Signers tab of the CRM profile and will be considered Secondary Signers when coding the eSignature template.  Note: Joint Accounts already have their own primary and secondary contacts who will both be asked to sign the document before it is marked as complete.  Joint Account signers are separate from Secondary Signers.  If you need additional team members of your organization to co-sign a document, you can add a countersigner.

Adding a Secondary Signer to a Contact in the CRM

First, begin by navigating to the contact's profile in the CRM that you wish to add a secondary signer rule to. In the investor profile, there will be a tab called 'Signers' where you can add secondary signers. 

When clicking the 'Add Signer' button, a dropdown field will appear prompting you to choose a signer. Clicking on the field will populate a list of all contacts in the CRM.  To find the signer you would like to add, begin typing their name into the field. Note: These contacts are individuals (warm bodies). 

Once you have selected a contact from the list to add as a secondary signer, that contact’s name and email address will appear in a contact box, including the number in which they were added. (i.e., the secondary signers will be listed in the numbered order in which the user added them).

Reordering Secondary Signers

Once you have selected more than one secondary signer for the given investor, you can reorder the signers in which they would receive the signing document.  To reorder, click and hold on the tile and drag and drop in the desired order.  As they are reordered, the number next to their name will reflect which place in the order they will receive the document.

Adding Secondary Signers to an eSignature Template

Begin by creating a new template.  Notice the 'Additional Signers' section at the bottom of the page.  To add a second signer, select the number of “Required Secondary Signers” from the drop-down (up to 5).  The number selected in this menu will populate on the eSignature template as fields that need to be added to the document.  For example, if you select 3 secondary signers from the drop-down, you will need to add 3 secondary signature fields in the document template.

Once you have selected the appropriate number of secondary signers, proceed to create your eSignature template.  Once inside the template editor, you will now see new signature variables and Sender field variables (as determined by the number of secondary signers indicated). Sender field variables for secondary signers are address, legal name, and title. 

Email Received for Secondary Signer(s)

Each secondary signer associated with an account will receive an email to sign the document for the investor to which they are associated.  The secondary signer(s) will receive the email after the primary investor signs their document, and then countersigners will receive the document after the primary and secondary signer(s) sign.