When investors commit to contributing capital, Sponsors choose when and how much of the capital will actually be called. When Sponsors are ready to call capital, RealPage IMS allows you to notify investors of current capital needs, track incoming capital, and easily calculate outstanding capital.

To create a capital call, navigate to the Project Summary page of the applicable project. Select the Capital Calls tab. Select Add Capital Call:

Select Get Started:

Add your Capital Call name. Choose to associate the Capital Call to the Commitment, if applicable. Note that you do not need to associate a Capital Call to a Commitment. Select Next.

Add your Call Amount and any other required fields. If your Capital Call is tied to a Commitment, there will be a Funds Outstanding balance (under Call Amount) that shows the available funds associated to the Commitment. The option to Equally call based on the Commitments Outstanding will allocate the Capital Call per investor based on the outstanding Commitment amount.

Before requesting funds, make sure to enter escrow instructions for the entity in which you are running the capital call from. For step-by-step instructions, select the following link: How to add escrow instructions for Capital Call. You can change the requested amount for each contact if you need to - Make sure the total requested amount is not over the call amount. Many of the prompts are similar to the commitment page (trash icon to delete, etc.). Choose the desired contacts to request funds by clicking the checkboxes and clicking Request Funds. If you would like to request funds for all contacts on the list, click Request Now in the yellow bar.

When all the information is accurate, send the request to the desired contacts. Select Yes, Send.

The investor will receive an email similar to the image below, pulling in the escrow instructions you entered for the entity prior to requesting funds.


Navigate back to the project summary to see a rollup of all the commitments requested, the committed amount, contributed amount, and the total being called. Note the dropdown defaults to All Capital Calls. Click the dropdown to drill into a particular capital call (if you have more than one capital call in the system). To update payments, click the Transactions tab above the list of investors.

As you receive checks, wires, etc., this information is tracked in the Transactions tab. If someone paid the funds you requested in full, simply click the blue right arrow to add the total in the Amount Received column. Choose the applicable Investment Date, Received On Date, and Payment Type. The Status will automatically update. Completed under the Status column means the payment was paid in full, Incomplete means the payment has not been paid in full yet, and Pending means that no payment has been received yet.

When you have received all funds for the capital call, from the All Capital Calls drop-down, select the Capital Call and select the checkbox to close the capital call.

Click Confirm to close the capital call.

All Closed Capital Calls will be in the Closed tab.

Select View Details to see a summary of the closed Capital Call. Select Reopen Capital Call if you wish to reopen at any time.


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